73Fantastic pools and extremely friendly staff.
We’d like to highlight the two black waiters in the terrace restaurant. Extremely professional and caring as well as Ludovika at the morning coffee.
Sardinian specialties and events are very welcome.
Your animation team is fantastic, professional and talented. But they don’t overdo it, so it is never disturbing.
J. K.
17/07/2022
3%
3NO THANKS TO MANAGEMENT AT ALL. The only thanks I would like to give is to a member of the wait staff at the buffet restaurant that was outdoors in the Telis hotel. Lot is his name and if you want a word of advice you should hire him for management. Unlike the woman who treated us like scum and ruined our vacation. Lot checked on us, apologized for what happened. Anytime he saw us it was with a smile and he would come over and say “I hope your stay is getting better” “I hope you are enjoying this day”. He was an absolute angel on this trip from hell.
D. P.
20/06/2022
43%
43The landscaping/gardening was outstanding and the beaches were beautiful
K. P. M.
16/09/2021
44%
44Yes, the personnel is fantastic, kind, helpful and friendly. A special thanks to the two Barbaras - without them we would have left the resort on the second day.
D. M. A.
16/08/2021
50%
50Thanks to Barbara who try to help us
Dune
Guest
Date of stay
Comments
E. B.
06/09/2022
80%
80Brilliant manager, afraid I do not know her name. However she was accommodating in many ways, ensured I had a good room when options provided where not what I had requested
F. D.
25/08/2022
72%
72Special thanks to the woman who manage the Dune.
V. Z. U.
19/08/2022
39%
39Barbara (GM) the Duna resort was always helpfull!
L. L. E.
30/07/2022
52%
52The Dune management and restaurant leadership help turn a some uneven service issues to an overall positive experience. Thanks, you have made an impressive impact on our stay with your customer centricity
P. C.
26/07/2022
43%
43I AM THE OWNER OF A TRAVEL AGENCY.I HAD PLANNED TO INCLUDE YOUR RESORT IN OUR OFFER.WE WILL NOT DO THAT.
WAITERS IN 40 DEGREE SLEEVED SHIRTS? ARE YOU NORMAL? DISGUSTING SWEAT.WHY NOT LET THEM IN A LIGHT T-SHIRT.
DIRT THROUGHOUT THE PREMISES.PAVING ON THE SIDEWALK- REALLY DISGUSTING. SORRY.
Suite del Mare
Guest
Date of stay
Comments
P. G. A.
26/09/2022
75%
75The suites del mare 704 was nice with nice terraces and beautiful views.
An a La carte beach restaurant would have been nice.
The manager at the pizzeria was very service minded and did his best to provide good food and up-graded quality wines, which improved our dining experiences considerable.
A. P.
05/08/2022
69%
69A big big thank you to the restaurant staff!! Maitre, chef and waiters were great! They accommodated any requests, they were always very helpful and kind! Well done to them
Ville del Parco
Guest
Date of stay
Comments
A. S.
06/09/2022
82%
82E stato un bel soggiorno per un altro soggiorno mi piacerebbe scegliere la tipologia di camere e posizione
M. D.
03/09/2022
67%
67Ringrazio i camerieri per la disponibilità, lavorano tanto e non perdono mai la pazienza nonostante le lamentele dei clienti viste con i miei occhi. Grazie alla Sig.ra Barbara che ci ha veramente salvato la vacanza grazie alla sua professionalità e disponibilità e comprensione persona speciale direi. La reception sempre presente e bravissima la ragazza che fa il giro del parco e che cura gli animali lo fa con passione e si vede.
D. B.
27/08/2022
61%
61Complimenti per la perfetta organizzazione del mini club e comunque di tutta l'animazione!
P. F.
24/08/2022
51%
51Si ringrazia in particolare la Sig.ra Barbata il maître delle dune e il suo staff
S. G.
22/08/2022
73%
73Grande aimabilité du personnel au bar, petit déjeuner, voiturier.
Un resort super verdoyant, c’est très agréable.
Cottage
Guest
Date of stay
Comments
A. G.
29/07/2022
37%
37Thank you Barbara Mancini, for your professional manner, for your calmness and honesty. Many staff members could learn a lot from her. Thank you.
H. P.
13/07/2022
49%
49To Maura (spelling) manager of cottage reception. She’s a keeper. Handled our issues extremely well and very professionally.
M. S.
11/07/2022
48%
48We would like to thank Marianna from the cottage reception for showing a lot of understanding for our complaints. She did a lot to convince us to complete our stay at the resort and not to leave early.
G. G.
20/06/2022
10%
10This resort will not last because customer service and expectations are not on satisfactory levels.
C. L.
06/06/2022
75%
75The staff we have encountered are generally lovely especially with our little one
The restaurant service has been fantastic
My main comment to management would be to do better with the communication of what is available at the resort, when and where
en
it
fr
de
ru
es
